Privacy policy
Last updated: September 1, 2026
Mischief Paws ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mischief Paws is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
Financial information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information: Including your username, password, security questions, preferences, and settings.
Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information: Including information regarding your interaction with the Services, such as how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar tracking technologies.
From our service providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember preferences and saved items, send account notifications, process transactions/returns/exchanges, manage your account, arrange shipping, enable user reviews, and personalize your shopping experience.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message, or mail, and serving online advertisements on our site or third-party platforms based on your interactions.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide secure shopping, detect or investigate fraudulent, illegal, or malicious activity, protect public safety, and secure our services. You are responsible for keeping your account credentials safe.
Communicating with You: We use your personal information to provide customer support, respond to inquiries, maintain our business relationship, and deliver effective customer care.
Legal Reasons: We use your personal information to comply with applicable US state and federal laws, respond to legal process (e.g., subpoenas), participate in legal proceedings, and enforce our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. Such circumstances include:
Service Providers: With Shopify, IT vendors, payment processors, analytics providers, customer support tools, cloud storage providers, and fulfillment/shipping partners who process data on our behalf.
Business and Marketing Partners: With partners who support advertising and marketing. For instance, we use Shopify to deliver targeted ads based on your activity across different merchants. (Depending on your US state of residence, you have the right to opt out of data sharing for targeted advertising).
Direct Third-Party Requests: When you direct or consent to our sharing data (e.g., social media logins or direct shipping third parties).
Corporate Structure: With affiliates or within our corporate group.
Business Transfers & Legal Compliance: In connection with mergers, acquisitions, or bankruptcy, or to comply with law enforcement and legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve services for you. Information you submit will be transmitted to and shared with Shopify and third parties across various jurisdictions. Shopify may also use data collected from your interactions with our store, other merchants, and Shopify to power enhanced features. In these instances, Shopify acts as an independent controller. To learn more, review the Shopify Consumer Privacy Policy or manage your rights via the Shopify Privacy Portal.
Third Party Websites and Links
The Services may provide links to third-party platforms. We do not control or guarantee the privacy, security, or accuracy of these external sites. Information you post on public or semi-public spaces (e.g., social media pages) may be visible to other users without restriction.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe your child provided us with personal information, please contact us to request its deletion. We do not knowingly "sell" or "share" (as defined by applicable US state laws) the personal information of minors under 16.
Security and Retention of Your Information
No security system is impenetrable, and we cannot guarantee absolute security. Data sent to us via unsecure channels may not be safe in transit. We retain personal information based on operational needs, such as maintaining active accounts, fulfilling orders, resolving disputes, enforcing contracts, and meeting legal obligations.
US Resident Privacy Rights and Choices
Depending on your US state of residence (e.g., California, Colorado, Connecticut, Virginia, Utah, among others), you may have specific privacy rights regarding your personal information:
Right to Know / Access: Request details on the categories and specific pieces of personal information we have collected about you, along with how we use and share it.
Right to Delete: Request that we delete personal information we have collected from or about you.
Right to Correct: Request that we correct inaccurate personal information we maintain about you.
Right to Data Portability: Request a copy of your personal data in a usable, readily transportable electronic format.
Right to Opt-Out of Sale / Sharing / Targeted Advertising: Direct us not to "sell" your personal information or "share" it for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: Request that we limit the use of sensitive personal data to necessary service delivery functions.
Right to Non-Discrimination: We will not discriminate or retaliate against you for exercising any of your privacy rights.
Exercising Your Rights & Managing Preferences
Marketing Opt-Out: Opt out of promotional emails anytime using the "Unsubscribe" link in our emails. Non-promotional emails (e.g., order confirmations) will still be sent.
Submitting Requests: Submit a privacy rights request by calling +63 993 295 9622 or emailing us at bark@mischiefpaws.com
Verification: We may need to verify your identity (e.g., confirming your email or account details) before fulfilling requests. You may designate an authorized agent to submit requests on your behalf, provided they present signed permission and verify their identity with us.
Complaints & Appeals
If you have concerns about how we handle your personal data, please contact us. If we decline to take action on your request, depending on your US state of residence, you may have the right to appeal our decision by contacting us at the same contact details or filing a complaint with your state Attorney General.
International Data Transfers
As we operate globally, your personal information may be transferred to, stored, and processed outside of your home state or country (including in the United States and Canada via Shopify's infrastructure). Where required, we utilize legal transfer mechanisms to ensure appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last updated" date.
Contact Us
For questions about this Privacy Policy, to exercise your rights, or to submit a complaint, please contact us at:
Phone: +63 993 295 9622
Email: bark@mischiefpaws.com